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How to Delete Your CrushOn AI Account & Cancel Subscription (2026)

CrushOn AI account deletion is processed manually by the company within approximately 48 hours. There are no cancellation fees and no penalties for deleting an account. Before deletion, you should cancel any active subscription separately — account deletion does not automatically cancel billing in all cases, and unused subscription time is not refunded.

This guide covers every account management action: subscription cancellation (web, iOS, and Android), account deletion, and individual message deletion.

For safety and privacy context about CrushOn AI data practices, see our privacy analysis.


Cancel Your CrushOn AI Subscription

Cancel Your CrushOn AI Subscription

Cancellation and account deletion are separate actions. Cancel your subscription first to prevent continued billing.

Cancel via CrushOn AI Website

  1. Log into your account at crushon.ai
  2. Navigate to your Profile (typically accessible via the user icon or avatar in the top right)
  3. Select Manage Subscription or the subscription management option
  4. Click Cancel Plan
  5. Follow any confirmation prompts
  6. You will receive a confirmation of cancellation

What happens after cancellation: Your subscription remains active until the end of the current billing period. You keep access to all paid features until that date. After the billing period ends, the account reverts to free tier status rather than being deleted.

Cancel via iOS (Apple App Store Subscriptions)

If you subscribed through the iOS App Store, Apple manages the billing — you must cancel through Apple, not through CrushOn AI's website.

  1. Open the Settings app on your iPhone or iPad
  2. Tap your name at the top (Apple ID)
  3. Select Subscriptions
  4. Find CrushOn AI in the list
  5. Tap Cancel Subscription
  6. Confirm the cancellation

Cancel via Android (Google Play Store)

If you subscribed through Google Play, cancel through Google's system:

  1. Open the Google Play Store app
  2. Tap your profile icon in the top right
  3. Select Payments & subscriptions > Subscriptions
  4. Find CrushOn AI in the list
  5. Tap Cancel subscription
  6. Follow the confirmation steps

Cancellation: Important Details

  • No cancellation fees or penalties apply regardless of subscription duration
  • Access continues until the end of the current billing cycle after cancellation
  • Annual subscribers who cancel mid-year retain access through the year-end date
  • Refunds for remaining subscription time are handled through Subscribestar (web) or the respective app store (iOS/Android) — they are not automatic but can be requested

Delete Your CrushOn AI Account

Delete Your CrushOn AI Account

Account deletion permanently removes your account and all associated data, including conversation history. This action cannot be reversed once processed.

Before deleting:

  • Cancel any active subscription first (see above)
  • Download or note any content you want to keep — all conversation history is permanently deleted
  • Understand that character contributions made to the public library may remain (check current terms for community content policy)

Deletion Process

CrushOn AI does not currently offer a fully self-service automated account deletion button in the standard interface. Account deletion is processed manually:

  1. Log into your account at crushon.ai
  2. Navigate to Profile Settings or Account Settings
  3. Look for Delete Account option — if present, follow the prompts
  4. If no automated deletion option is available: contact CrushOn AI support through the in-app help system or official support email
  5. Request account deletion explicitly, stating your registered email address
  6. CrushOn AI processes manual deletion requests within approximately 48 hours
  7. You will receive confirmation when deletion is complete

Data removal: Account deletion removes conversation history, personal information, and account credentials from CrushOn AI's active systems. Data retention for backup and legal compliance purposes is outlined in CrushOn AI's privacy policy.


Delete Individual Messages or Conversations

Account deletion removes everything. If you only want to clear specific content:

Delete Individual Messages

CrushOn AI allows deletion of individual messages within conversations:

  1. Navigate to the conversation containing the message
  2. Locate the specific message you want to delete
  3. Look for a delete or remove option (trash icon or long-press on mobile)
  4. Confirm deletion

Note: Deleting individual messages removes them from your view but may not immediately clear them from the AI character's active memory within that conversation session. Starting a new conversation thread creates a clean context.

Clear Conversation History

To clear an entire conversation thread:

  1. Open the conversation you want to clear
  2. Access conversation settings or the options menu
  3. Select "Clear conversation" or equivalent
  4. Confirm the action

Clearing a conversation does not delete the character or affect other conversations. Character data and library access remain intact.


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Frequently Asked Questions

No. Cancellation and account deletion are separate actions. Cancelling your subscription stops future billing and reverts your account to the free tier at the end of the billing period. Your account, characters, and conversation history remain accessible unless you separately request account deletion.

No. After cancellation, your paid subscription remains active until the end of the current billing period. If you cancel mid-month, you retain Premium or Standard access through the full month you already paid for.

Account deletion is processed manually within approximately 48 hours of the request. You will receive confirmation once complete. The 48-hour manual review is required — there is no instant automated deletion.

Refunds are handled by the billing platform rather than CrushOn AI directly. Web subscriptions processed through Subscribestar should contact Subscribestar's billing support. iOS App Store subscriptions should request refunds through Apple's refund process. Android Google Play subscriptions should request refunds through Google Play's policy. Refunds are not automatic but can be requested, particularly for recent charges.

Yes. Deleting a character you created removes it from your character list and (if published) from the public library. This action does not affect your account, subscription, or any other conversations or characters.

No. CrushOn AI does not automatically delete accounts for inactivity. Your account persists indefinitely regardless of usage frequency unless you explicitly request deletion.

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